Resource Guide
Support Services Directory
Business & Services Directory
For emergencies please call 911 immediately. If you have questions or need assistance from TIP please call our 24/7 number: (775) 745-5514.
To access our web resources please click here to reach our resource homepage. For a pdf version please click here to download our TIP Client Resource Guide.
Support Services Directory
The following pages provide a condensed list of businesses & services available in our community. This list is provided as a convenience to you. We hope you will find one or more of these resources helpful during this difficult time. Please be aware we do not endorse these businesses and/or services, nor can we guarantee the quality of their products and/or services. You should use this section as a starting point in your search, then conduct your own more in-depth search for the business or service that is right for you.
Call Nevada 211 or text your 5-digit zip code to TXT211 (898211) for resources in your community
Adolescents
| Big Brothers Big Sisters of N. Nevada | (775) 352-3202 |
|
Established to help identify the un-served child |
(775) 327-0685 |
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Child Nutrition & School Health Access to a variety of nutritious foods that promote students’ health |
|
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Children’s Cabinet and Family Resource Center Counseling, respite care, day care, parenting classes & family counseling. |
(775) 856-6200 |
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Center for youth aged out of foster services. Walk-in center for runaways, homeless, foster, & at-risk youth. Walk-in Center: 888 Willow Street Reno, NV |
(775) 384-1129 |
|
Jan Evans Juvenile Justice Center 650 Ferrari McLeod Blvd., Reno, NV Spanish #: (775) 325-7801 |
(775) 325-7800 (775) 325-7811* *24-hour |
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Here for you when looking for a place to run away or if you’re a run away and ready to go home. |
(800) 786-2929 |
|
Transitional housing for youth 18-24 years old |
(775) 747-2073 |
|
Support center for LGBTQA community |
(775) 624-3720 |
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Safe confidential support for teens, provides resources for additional support |
(775) 823-2700 |
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Support for grieving children, teens and families |
(775) 324-7723 |
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Adolescent substance abuse & family services |
(775) 786-6880 |
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Investigates reports of child abuse, emergency shelter for children. |
(775) 785-8600 |
|
Residential treatment center for youth & teens Washoe County |
(775) 858-3303 |
AIDS/HIV
Alcohol and Drugs
| Al-Anon Adult/Children | (775) 348-7103 |
| Alcohol & Drug Treatment Hotline | (800) 662-HELP |
|
Alcoholics Anonymous, 24 hours AA 24 hour line can obtain bi-lingual assistance |
(775) 355-1151 |
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Bristlecone Family Resource Centers Help with drugs, alcohol, gambling and tobacco |
(775) 954-1400 |
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Help for families and friends of alcoholics |
(775) 348-7103 |
|
NV DUI Task Force Provide resources to DUI victims/families |
(775) 348-4664 |
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Substance abuse counseling, life skills, parenting classes, transitional/supportive housing, limited rental funds |
(775) 324-2622 |
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Resident and outpatient treatment |
(775) 322-8941 |
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Disaster assistance to needy families, substance abuse, basic services |
(775) 688-4555 |
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Safe & sober housing & support services |
(775) 853-5441 |
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Community triage center for those participating in outpatient services |
(775) 538-6700 |
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Gender specific rehabilitation |
(775) 787-9411 |
| Substance Abuse Prevention and Treatment Agency (SAPTA) | (775) 825-4357 |
Bereavement and Grief
Bereavement: the process of living with the loss of a loved one.
Grief: the deep and poignant reaction to death – unique to each person.
|
Circle of Life Community Hospice Grief support group with various meeting days & times |
(775) 827-2298 |
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Grief and bereavement support for the loss of a child of any age |
(775) 750-7005 |
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Compassionate Friends (Carson City/Thomas) Grief and bereavement support for the loss of a child of any age |
(775) 461-0362 |
|
First Candle National Warmline For parents who have lost an infant to SUIDS, miscarriage or still birth |
(800) 221-7437 |
|
Support group meets bi-weekly |
(775) 982-2828 |
| Renown Spiritual Office | (775) 982-7729 |
|
Support for grieving children, teens, and their families, facing or living with death |
(775) 324-7723 |
| St. Mary’s Hospice | (775) 525-6700 |
| St. Mary’s Spiritual Office | (775) 770-3573 |
|
Grief & bereavement support open to all |
(775) 636-9598 |
|
Grief & bereavement resources & support groups (virtual & phone-in) |
(866) 489-0583 |
Burial and Cremation Assitance
Each agency provides similar services for vastly different prices. Call around.
| (775) 322-9200 | |
| (775) 882-2644 | |
| (775) 331-1112 | |
| (775) 827-3700 | |
|
Masonic Memorial Gardens |
(775) 329-2635 |
| (530) 541-3095 | |
| (775) 788-2199 | |
| (775) 525-3533 | |
| (775) 322-2772 | |
| (775) 323-6191 | |
| (775) 323-0133 | |
| (775) 323-4154 | |
| (775) 323-1835 | |
| (775) 324-3720 | |
| (775) 335-0001 | |
| (775) 324-4611 | |
| (530) 587-4342 | |
| (775) 575-4441 | |
| (775) 323-7189 | |
| (775) 359-2210 | |
|
Cremation/burial assistance for indigent families |
(775) 328-2700 |
Burial assistance for infants (0-1 year): www.thetearsfoundation.org |
|
Funeral Planning, Customs, Etiquette, Guide, Pet Loss, & Grief online: www.funeralwise.com
Board Up Services
Local fire departments provide board up services for fire victims. See Clean-Up Services for abatement companies providing board-up.
Clean Up Services
Clothing, Food, and Shelter
| American Red Cross – Northern Nevada |
24/7: (800) 733-2767 |
|
Catholic Community Services of Northern NV Basic services agency open to all who qualify financially |
(775) 322-7073 |
| Food Bank of Northern Nevada | (775) 331-3663 |
| Food for Kids | (775) 337-9121 |
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Christian home for Women in transition |
(775) 232-5416 |
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Disaster assistance to needy families, substance abuse, basic services |
(775) 688-4555 |
Coroner ~ Medical Examiner
|
Washoe County Medical Examiner (Coroner) Autopsy results can take anywhere from 9-15 weeks |
Counseling and Mental Health
| Alliance Family Services | (775) 337-2394 |
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American Comprehensive Counseling Services (ACCS) One FREE VISIT for TIP clients followed by sliding fee scale thereafter. |
(775) 356-0371 |
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24/7, free, confidential, & caring support to those in crisis. Call 988 if you are in need of services or text 988. |
Sexual Assault Help Line: |
| (775) 448-9760 | |
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Family Counseling Service of Northern Nevada $150 initial visit, sliding scale (East Plumb Ln) |
(775) 329-0623 |
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Frank Lemus Spanish speaking counselor |
(775) 323-1330 |
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National Alliance on Mental Illness (NAMI) – Warmline The Nevada Warmline is a stigma-free, non-crisis peer support phone service. |
Text: Nami to 741-741 |
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National Alliance on Mental Illness Support Groups Available to speak to callers & provide weekly support group(s) for mentally ill people & their friends/family |
(775) 350-7977 |
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Nevada Urban Indians – Victim Services Referrals to FREE substance abuse & mental health services |
(775) 788-7600 |
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In-patient, outpatient, outpatient pharmacy, rehab & counseling programs. |
(775) 688-2001 |
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Medical & mental health services |
(775) 786-4673 |
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Adolescent substance abuse & family services |
(775) 786-6880 |
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Reno-Sparks Gospel Mission Counseling Low cost Christian counseling, individual and families |
Extension 13 or 0 |
|
Something To Believe In Counseling Specializing in EMDR therapy, PTSD, and first-responder care. One FREE VISIT for TIP clients followed by sliding fee scale thereafter. |
(775) 870-6552 |
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Many resources for VETERANS, including PTSD counseling |
(775) 323-1294 |
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Victims of Crime Treatment Center Multiple locations |
(775) 682-8684 |
Most of the above-referenced providers offer a sliding fee scale. Call 211 for more listings.
Courts
Crisis and Disaster Services
| American Red Cross | (775) 856-1000 |
|
Crisis Support Services of Nevada Referrals for people of all ages & victims of all traumas, including sexual assault, rape and individuals and families facing suicide attempt or death by suicide. |
Sexual Assault Help Line: |
| National Red Cross | (800) 733-2767 |
| Salvation Army | (775) 688-4555 |
| Suicide Prevention Hotline | 988 |
|
Confidential chat: veteranscrisisline.net Text: 838255 |
Text: 838255 |
Death and Birth Certificates
|
Birth & Death Certificates – Washoe County Call for most current FEE for birth/death certificates. |
(775) 328-2455 |
Domestic Violence
| Child Abuse and Neglect HOTLINE |
(833) 900-7233 |
|
Crisis Support Services of Nevada Referrals for people of all ages & victims of all traumas, including sexual assault, rape and individuals and families facing suicide attempt or death by suicide. |
Sexual Assault Help Line: |
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Department of Defense Sexual Assault HOTLINE DoD Safe Helpline is the sole secure, confidential, and anonymous crisis support service specially designed for members of the Department of Defense community affected by sexual assault. |
(887) 995-5247 |
| Domestic Violence Resource Center |
Text: OR |
|
Female shelter (must be sober) |
(775) 232-5416 |
| National Domestic Violence HOTLINE | (800) 799-7233 |
| Nevada Coalition to END Domestic & Sexual Violence | (775) 828-1115 |
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Family violence intervention program, 24-hour crisis intervention, support groups |
(775) 322-3466 |
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Temporary Protection Order (TPO) Office Contact Safe Embrace or The Domestic Violence Resource Center for assitiance with your application |
(775) 328-3127 |
|
Support with houses in North Lake Tahoe |
24/7: (800) 736-1060 |
| Victims of Crime Treatment Center | (775) 682-8684 |
Domestic Violence Shelters
|
Emergency shelter for men, women, couples, pets |
(775) 329-4141 |
| The Domestic Violence Resource Center |
Text: OR |
|
Family violence intervention program, 24-hour crisis intervention, support groups |
(775) 322-3466 |
| Volunteers of America – Women’s Shelter | (775) 329-4145 |
| Volunteers of America – Men’s Shelter | (775) 329-4141 |
| Volunteers of America – Family Shelter | (775) 322-9574 |
| Veteran’s Shelter ~ non-emergency (ext. 11761) | (775) 786-7200 |
Domestic Violence V.I.N.E Information
|
Victim Information & Notification Everyday (VINE) Call from anywhere in NV for FREE – ANONYMOUS info & notification on custody status of offenders. Information 24/7/365 available. |
24 / 7 / 365 |
Families
| Big Brothers Big Sisters of Northern Nevada | (775) 352-3202 |
|
Boys & Girls Club of Truckee Meadows Before & after school care, sports leagues, education, & healthy meals for kids/teens. |
(775) 331-5437 |
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Emergency shelter for men, women, couples, pets |
(775) 329-4141 |
|
Catholic Charities of Northern Nevada St. Vincent Food Pantry: 500 E 4th St, Reno, NV 89512 Reno Emergency Assistance for Families, dial ext. 230 or 221 |
(775) 322-7073 |
| Central Reno Family Resource Center |
Ext. 3 |
|
Head Start pre-school, employment training & assistance, computer classes, etc. |
(775) 786-6023 |
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Disability Resources of Nevada For adults, children, and their families |
(775) 329-1126 |
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Hope Springs (Northern Nevada HOPES) Provides medical care, classes, and bridge-housing community, pets accepted. |
(775) 786-4673 |
|
Native American resources/clinic |
(775) 788-7600 |
| North Valley’s Resource Center |
Ext. 4 |
|
Northeast Reno Family Resource Center Located in Bernice Mathews Elementary School at 2750 Elementary Dr, Reno, NV 89512 |
(775) 353-5563 |
|
Support center for LGBTQA community |
(775) 624-3720 |
| Refugee Resettlement and Placement | (775) 784-7515 |
|
Emergency food, clothing, and medications |
(775) 688-4555 |
| Sparks Family Resource Center |
Ext. 2 |
| Sun Valley Family Resource Center |
Ext. 1 |
|
Victims of Crime Treatment Center Multiple locations |
(775) 682-8684 |
|
The Village on Sage Street (Volunteers of America) Transitional temp housing (18+) |
(775) 499-5198 |
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Health, medical, housing & death related service. They also also provide children’s services, adult services, and senior services. |
Children’s Services: Adult Services: Senior Services: Abuse and Neglect Hotline: |
|
Health, medical, housing, death related services for seniors |
(775) 328-2575 |
|
Provides resources to help support those providing care to a family member |
(775) 333-5499 |
Fire and Fire Support Services
Board-Up and Clean-Up Services can be found above.
Click here for Board-Up. Click here for Clean-Up.
| American Red Cross |
24/7: (800) 733-2767 |
| City of Reno Fire Department |
Non-emergency: |
| City of Sparks Fire Department |
Non-emergency: |
| Washoe County Environmental Health and Hazardous Materials |
(775) 328-2434 |
| Truckee Meadows Fire and Rescue |
Non-emergency: |
Housing Services
|
Emergency shelter for men, women, couples, pets |
(775) 329-4141 |
|
Center for youth aged out of foster services. Walk-in center for runaways, homeless, foster, & at-risk youth. Walk-in Center: 888 Willow Street Reno, NV |
(775) 384-1129 |
| (775) 324-6600 | |
|
Hope Springs (Northern Nevada HOPES) Provides medical care, classes, and bridge-housing community, pets accepted. |
(775) 786-4673 |
|
Christian home for Women in transition |
(775) 232-5416 |
|
Supportive housing for men |
(775) 785-4006 |
|
Resume assistance, computer, copier and fax for job seekers |
Reno: Sparks: Carson: |
|
Transitional housing for youth 18-24 years old |
(775) 747-2073 |
|
Housing for women & children |
(775) 327-7501 |
|
Substance abuse counseling, life skills, parenting classes, transitional/supportive housing, limited rental funds |
(775) 324-2622 |
|
Homeless Evaluation Liaison Program/Assistance in reconnecting homeless people with their support systems/families. |
(775) 321-8330 |
|
Long-term residential housing for women |
24/7: (775) 329-0485 |
|
Volunteers of America Resource Center Mail, computer, internet, phone, benefits information and referrals |
(775) 657-4675 |
|
Transitional housing for those with a history of substance abuse |
(775) 787-9411 |
|
The Village on Sage Street (Volunteers of America) Transitional temporary housing (18+) |
(775) 499-5198 |
|
Supportive housing for women/women with children |
(775) 328-2700 |
Health
| American Foundation for the Blind (AFB) |
(800) 232-5463 |
| American Heart Association |
(800) 242-8721 |
| American Kidney Fund |
(800) 638-8299 |
|
NCI Cancer Information Service Live Chat: livehelp.cancer.gov |
(800) 422-6237 |
|
Provides free medical resources to Nevadans in need |
(775) 829-2273 |
| Children’s Tumor Foundation | (800) 323-7938 |
| Community Health Alliance Nevada | (775) 329-6300 |
| Juvenile Diabetes Research Foundation (JDRK) | (800) 533-2873 |
|
National Alliance on Mental Illness (NAMI) – Warmline The Nevada Warmline is a stigma-free, non-crisis peer support phone service. |
Text: Nami to 741-741 |
| National Down Syndrome Society | (800) 221-4602 |
|
Offers camps, diabetes support programs, seminars, workshops, printed materials, electronic resources, emergency diabetes medical assistance and advocacy. |
(775) 856-3839 |
|
Nevada Public Health Foundation STARS program provides workshops and resources for pregnant and parenting teens in Nevada. |
(775) 884-0392 |
|
Open to general public for mental/clinical/substance abuse/victim services; sliding fee |
(775) 788-7600 |
|
Northern Nevada Children’s Cancer Foundation Finnacial support, emotional support, and educational support for familes that have a child with cancer. |
(775) 825-0888 |
|
Counseling, referrals, medical services |
(775) 786-4673 |
|
Has a live chat and web resources |
(800) 222-1222 |
|
Familywize Prescription Discount Cards FREE prescription discount cards for many different medications and pharmacies |
Pharmacies: |
| (775) 982-5270 | |
|
Ronald McDonald House Charities Provides support for familes suffering from health challenges |
(775) 322-4663 |
| TMCC Disability Resource Center | (775) 673-7277 |
|
PTSD counseling for vets |
(775) 323-1294 |
| Vocational Rehabilitation | (775) 687-6860 |
| Washoe County Health District | (775) 328-2400 |
|
Provides resources to help support those providing care to a family member |
(775) 333-5499 |
Legal Aid
| Child Welfare Services Attorneys | (775) 337-5700 |
|
Free for the first 15 minutes. Has attorneys knowledgeable in Family Law, Probate Law, and General Law |
(775) 328-3250 |
|
Provides free legal services to low-income Nevadans |
Reno: Carson: |
| Washoe County Senior Law Center | |
| Washoe County Public Administration | (775) 861-4000 |
| Northern Nevada Legal Aid | (775) 329-2727 |
Military and Veterans
Pet Services
|
A Beloved Friend’s Pet Cremation Pickup at any location & return remains within 24-hours. |
(775) 825-9900 |
| Nevada Humane Society | (775) 856-2000 |
|
Financial assistance with pet expenses |
(775) 342-7040 |
| Pet Loss Support Group | (775) 342-7040 |
| Washoe County Animal Services |
Office: Dispatch: |
Police (Non-Emergency Numbers)
Senior Citizen Services
| Access to Healthcare | (877) 385-2345 |
|
Call 211 for more senior services Adult daycare, respite care, activities, Alzheimer/ dementia, etc |
211 |
| (775) 321-4895 | |
| Nevada Aging and Disability Services | (775) 687-0800 |
| Eldercare Locator | (800) 677-1116 |
|
Provides low cost/free lifeline systems |
(855) 681-5351 |
| Medicare | (800) 633-4227 |
| Alzheimer’s Association of Nevada Nevada |
Reno Office: 24/7: (800) 272-3900 |
| Nevada Department of Veteran Services | (775) 321-4880 |
| Office of Consumer Health Assistance | |
|
Comprehensive geriatric assessment & support center. |
(775) 784-4774 |
|
Foster Grandparent Program, Senior Companion Program, Caregiver Voucher program |
(775) 358-2322 |
| Senior RX and Disability RX Program | (866) 303-6323 option 2 |
|
National Office: Reno Office: |
|
| Washoe County Senior Services | (775) 328-2575 |
Sexual Assault and Rape
| Rape, Abuse & Incest National Network (RAINN) |
24/7 Hotline: |
|
Family violence intervention program, 24-hour crisis intervention, support groups |
(775) 322-3466 |
|
Crisis Support Services of Nevada Referrals for people of all ages & victims of all traumas, including sexual assault, rape and individuals and families facing suicide attempt or death by suicide. Text or call 988 if in crisis To reach the sexual assault hotline call (775) 221-7600 or Text SASS to 839863 |
Sexual Assault Help Line: |
|
Sexual Assault Survivor Group Ages 13-18; meet Monday’s 5:30-7pm; $50/session (sliding fee). Victims of Crime funding accepted. |
775-322-6462 775-772-3263 |
|
Victims of Crime Treatment Center Multiple locations |
(775) 682-8684 |
Shelters
| Domestic Violence Resource Center |
Text: OR |
|
Female shelter (must be sober) |
(775) 232-5416 |
| Volunteers of America – Women’s Shelter | (775) 329-4145 |
| Volunteers of America – Men’s Shelter | (775) 329-4141 |
| Volunteers of America – Family Shelter | (775) 322-9574 |
| For additional shelter information, call 211 | |
Sudden Unexplained Infant Deaths (SUID & SIDS)
|
Grief and bereavement support for the loss of a child of any age |
(775) 750-7005 |
|
Compassionate Friends (Carson City/Thomas) Grief and bereavement support for the loss of a child of any age |
(775) 461-0362 |
|
First Candle National Warmline For parents who have lost an infant to SUIDS, miscarriage or still birth |
(800) 221-7437 |
|
Perinatal Bereavement Support Group For parents who have lost an infant due to miscarriage, stillbirth, or sudden unexplained infant death |
(775) 982-5769 |
Burial assistance for infants (0-1 year): www.thetearsfoundation.org |
|
Suicide (Attempted and Completed)
|
National Alliance on Mental Illness (NAMI) – Warmline The Nevada Warmline is a stigma-free, non-crisis peer support phone service. |
Text: Nami to 741-741 |
|
Suicide support groups & counseling services |
(775) 525-3400 |
| Suicide and Crisis Lifeline/Hotline |
988 |
|
24/7, free, confidential, & caring support to those in crisis. Call 988 if you are in need of services or text 988. |
Sexual Assault Help Line: |
|
Survivors of Suicide Support Group Group meets twice per month in Reno area |
(775) 784-8085 |
|
Veterans Suicide Support and Crisis Line Web Chat: veteranscrisisline.net Text the number 838255 |
988 then press 1 |
| (775) 786-7200 |
Victim Services (Crime Related)
|
Assistance for Victims of Crime Northern Nevada |
(775) 688-2410 |
|
Department of Juvenile Services – Victim Services Assistance for those victimized by juvenile offenders |
(775) 325-7875 |
|
Nevada Department of Corrections – Victim Services Advocate for victims whose offender is incarcerated |
(775) 977-5733 |
|
Nevada Urban Indians – Victim Services Referrals to FREE substance abuse & mental health services |
(775) 788-7600 |
|
Reno Police Department (RPD) – Victim Services Unit Advocacy for DUI, DV, crime victims, et al, in City of Reno |
(775) 657-4519 |
|
Sparks Police Department (SPD) – Victim Advocates Advocacy for DUI, DV, crime victims, et al, in City of Sparks |
English: Spanish/Español: |
|
Temporary Protection Order (TPO) Office Contact Safe Embrace or The Domestic Violence Resource Center for assitiance with your application |
(775) 328-3127 |
|
Victim Information & Notification Everyday (VINE) Call from anywhere in NV for FREE – ANONYMOUS info & notification on custody status of offenders. Information 24/7/365 available. www.vinelink.com |
24 / 7 / 365 |
|
Washoe County School District – Victim Services Unit
Provide & coordinate services for students & employees victimized on campus/after school |
(775) 333-3799 |
| Washoe County Sheriff’s Office – Victim Advocate |